Support

Get help with Blossom by email, or find answers in the docs and FAQ.

Email us

Write to [email protected]. Include:

  • Your Account name
  • The App and Environment
  • What you expected
  • What happened instead
  • Links or screenshots

Documentation

Guides for deploying Apps, configuring Environments, and using the CLI.

FAQ

Short answers about what Blossom is, billing, and pricing.

Before you write

Check Activity
Activity lists recent operations with their status. A failed one usually shows the error.
Check Logs
An Environment's Logs tab shows what your App printed while starting or serving.
Link to it
Paste the link to the Activity or the Release ID, such as release-…, so we can find it directly.
Note the time
Tell us roughly when it happened and your time zone.

Support plans

Blossom doesn't offer paid support plans yet. Every account gets help by email.